Choosing the Best Auto Repair Shop for Your Damaged Vehicle
Involvement in car accidents can be fatal, stressful and excruciating. I have been through an ugly experience of crashing my car. Luckily, I was perfectly okay and so was my driver. But unfortunately, my vehicle suffered ugly injuries. Getting into such troubles is ugly enough. It feels like ill fate crashing down on you, another time you visit a Collision Repair Center.
Junkyard Parts, Shoddy Work and the influence of insurance companies are no less than a nightmare. There are certain rules and regulations to follow when choosing the best auto repair shop. This becomes important because an automobile purchase is the biggest investment, right after a shelter.
The Influence of Insurance Companies
Insurance companies cannot force people to avail their chosen shops. This phenomenon is called steering. But insurers maintain the list of the approved shop which has a certain reputation. On that note, you may ask colleagues, friends and your mechanic to recommend a good auto repair shop. Be sure to go with the stronger recommendations.
Check the Reputation of the Collision Center
The very next step would be to check the reputation of the recommended auto repair shop. Enquire about the repair centers in person beforehand. Or you may consider checking the reviews online. Certain shops do not attract customers owing to shoddy work. They remain secluded. Certain body shops belong to professional organizations. They remain acquainted with the code of conduct. You can visit such professional organizations for referrals. You must find out about the complaints registered, the nature of complaints and also about the way the problems were resolved.
Sending your Car to a Certified Collision Center
Make sure that the Auto Body Shop you’ve chosen has a distinctive professional appearance. Check if they work on newer and nicer car models. Ask the authority if they regularly work on the similar makes and models. They must have the equipment suggested by the vehicle manufacturer.
Insurance companies might pressurize you to accept the generic body parts. According to auto experts, such parts weigh lighter than originals. Ask for a CAPA seal for approval. CAPA is a certified group which tests auto body parts. It is better that you do not go for junkyard parts. Being a savvy customer, trust your instincts in choosing the best auto repair center. Always remember that the repair center works for your benefit and not the insurance companies.
Study Your Vehicle Carefully Before Delivery
Study your automobile carefully before getting it delivered to your doorstep. Carefully examine all the buttons, switches and locks. Even the stereo system should be checked thoroughly. Make sure that the doors are functioning properly. Examine the car paint carefully in bright sunshine. You should not face additional problems after your vehicle has been delivered.
Where to Register a Complaint?
If you feel unhappy with the services provided by the collision center, you can file your complaint with the professional organization they belong. You may register your complaint with the county consumers’ protection office. The Better Business Bureau (BBB) may also help you out with this problem.